# Cookbook & Use-Cases

> Worked workflows you can adapt, each explaining why it is built the way it is.

Six worked workflows you can copy. Each one explains why it is built the way it is, not only which steps to drag.

They are ordered below by how much they ask of you. The first needs a trigger, a decision and an action; the last combines an AI Agent, connected tools, a Human Review step and a loop. Working through them in order means every recipe uses one idea you have already met.

| Recipe                                                                               | Level                  | Time   | What it adds                          |
| ------------------------------------------------------------------------------------ | ---------------------- | ------ | ------------------------------------- |
| [HubSpot to Slack Alerts](/getting-started/cookbook/hubspot-slack-alerts)            | Starting point         | 10 min | Conditions, currency transforms       |
| [GitHub & Jira Sync](/getting-started/cookbook/github-jira-sync)                     | Starting point         | 15 min | Writing back with an earlier result   |
| [Support Ticket Triage](/getting-started/cookbook/zendesk-sentiment-triage)          | Building on the basics | 20 min | AI Prompt, Switch, HTML cleanup       |
| [B2B Lead Enrichment](/getting-started/cookbook/lead-enrichment-apollo)              | Building on the basics | 20 min | Webhook triggers, domain extraction   |
| [AI Support Router with Tools](/getting-started/cookbook/ai-customer-support-router) | The full picture       | 25 min | AI Agent, CRM tools, token transforms |
| [AI Invoice Processing](/getting-started/cookbook/ai-invoice-processing)             | The full picture       | 30 min | AI Agent, Human Review, loops         |

New to Glow? [Quickstart: Your First Workflow](/getting-started/tutorials/your-first-workflow) builds a running automation in about five minutes and needs no connected accounts at all.

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## By team

The same six recipes, grouped by who usually wants them.

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## Sales & CRM Operations

  - [B2B Lead Enrichment](/getting-started/cookbook/lead-enrichment-apollo): Catch a webhook from a form submission, extract domains with Data Transformation, and use Apollo.io to enrich company data and route leads.

  - [HubSpot to Slack Alerts](/getting-started/cookbook/hubspot-slack-alerts): Automatically notify your sales team in Slack when a high-value deal is created in HubSpot. Learn how to use **Conditions** to filter out noise.

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## Customer Support & Operations

  - [AI Support Router with Tools](/getting-started/cookbook/ai-customer-support-router): Equip an AI Agent with web search and CRM tools to triage customer inquiries, draft grounded responses, and escalate urgent incidents to Slack.

  - [Support Ticket Triage with AI](/getting-started/cookbook/zendesk-sentiment-triage): Analyze incoming Zendesk tickets with AI, tag them by urgency and sentiment, and escalate angry enterprise customers in Slack.

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## Engineering & Product

  - [GitHub & Jira Sync](/getting-started/cookbook/github-jira-sync): Automatically create and link Jira tickets when a new GitHub issue is opened, so product and engineering stay aligned.

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## Finance & Operations

  - [AI Invoice Processing](/getting-started/cookbook/ai-invoice-processing): Safely extract line items from unstructured PDF invoices using an AI Agent. Route them to a person for review, then loop through the data to sync with Airtable.

## What's Next?

👉 **[Start with HubSpot to Slack Alerts →](/getting-started/cookbook/hubspot-slack-alerts)**

New to workflow building? Complete [Quickstart: Your First Workflow](/getting-started/tutorials/your-first-workflow) before starting the recipes.