# Purchasing & Changing Amounts

> How to customize your workspace resource amounts, switch between monthly and annual terms, and manage subscription upgrades or cancellations.

Glow allows workspace Admins to customize resource capacity to match exact operational requirements. You choose your allowances for **Step credits**, **Glow AI tokens**, and **Retained storage** independently, with no compulsory base platform fees or rigid bundled tiers.

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## Choosing your monthly amounts

To configure or change your workspace plan, navigate to **Billing & Usage → Usage** (or **Pricing**) as a workspace Admin.

| Resource Option      | Self-Service Range        | Metering Basis                      |
| :------------------- | :------------------------ | :---------------------------------- |
| **Step Credits**     | 1,000 to 100,000+ credits | 1 credit per executed non-AI step   |
| **Glow AI Tokens**   | 1M to 50M+ tokens         | Input, output, and reasoning tokens |
| **Retained Storage** | 1 GB to 100 GB+           | Standing file volume (GB)           |

### Adjust resource sliders
Select the required capacity for each resource independently:
- **Step credits:** Monthly execution allowance for standard triggers and workflow steps.
- **Glow AI tokens:** Monthly token allowance for hosted AI prompts, transforms, and agent reasoning.
- **File storage:** Standing workspace storage volume for files, attachments, and datasets.

### Select your billing interval

- **Monthly:** Billed on your monthly anchor date, renewing automatically every month.
- **Annually:** Billed once for a 12-month period, providing twelve consecutive monthly allowance grants. Annual pricing is calculated as exactly twelve times the monthly rate (no base platform fee).

### Review quote and checkout

Select **Continue to checkout** to review the itemized summary before tax, submit your payment details through the secure provider checkout, and return to your refreshed workspace.

> **High-Volume & Enterprise Requirements:** If your team requires capacity
> beyond the standard self-service ranges, the interface will present a **Talk
> to us** option to configure a custom allocation with our solutions team.

---

## How changes take effect (Upgrades vs. Downgrades)

As your automation workload evolves, you can adjust your resource amounts at any time:

1. In **Billing & Usage → Billing**, select **Change amounts** (or click **Change amounts** on the **Usage** tab).
2. Move the sliders to your desired new amounts and select **Review changes**.
3. The confirmation modal itemizes the exact financial and timing impact before you confirm.

Select a scenario below to see how Glow handles consumable allowances (Step credits & AI tokens) vs. persistent infrastructure (file storage):

  
    ### Immediate Capacity Upgrades

    **When to use:** Your team is running high-volume workflows and needs additional Step credits or Glow AI tokens before the next monthly reset.

    - **Activation:** **Immediate**. The additional allowance is credited as soon as payment is confirmed.
    - **Billing calculation:** You are charged only the **prorated difference** for the remaining days in your current billing period.
    - **Workflow impact:** Paused workflows resume execution immediately.

    > **Example:** Upgrading from 1,000 to 5,000 Step credits halfway through a monthly billing cycle charges half of the monthly price difference and immediately expands your available balance by 4,000 credits.

  

  
    ### Scheduled Consumable Reductions

    **When to use:** You want to lower your monthly Step credit or AI token allowance starting with your next billing cycle.

    - **Activation:** Takes effect at your **next subscription renewal date** (monthly or annual).
    - **Current term retention:** You retain full access to your existing higher allowance through the end of the paid period.
    - **Billing calculation:** No mid-cycle refund is issued; your new lower subscription rate automatically applies on your next invoice.

    > **Example:** Lowering your allowance from 10,000 to 2,500 credits on day 10 of a monthly cycle keeps your 10,000 allowance active until day 30. The 2,500 allowance and lower price take effect on day 1 of the next cycle.

  

  
    ### Real-Time Storage Adjustments

    **When to use:** You want to expand or reduce the disk storage available for uploaded assets and generated files.

    - **Activation:** **Immediate** in both directions.
    - **Increasing storage:** Immediately raises your team upload ceiling.
    - **Decreasing storage:** If your stored files exceed the new lower storage capacity, existing files remain completely safe, readable, and downloadable. However, new file uploads will pause until space is freed or capacity is expanded. The review dialog requires acknowledging this condition before confirming.

  

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## Managing scheduled changes

When an allocation decrease or interval adjustment is scheduled for renewal:

- The **Billing** overview displays the pending configuration alongside the effective renewal date.
- If your requirements change before that date, selecting **Change amounts** and confirming a new configuration will replace the previously scheduled change.

---

## Cancellation and resumption

Workspace Admins can cancel an active subscription at any time:

### Open cancellation dialog
In **Billing & Usage → Billing**, select **Cancel subscription**.

### Confirm term-end cancellation

Review the cancellation summary and select **Cancel at term end**.

- Your subscription will not renew at the end of the current paid period.
- Your workflows and purchased allowances remain fully active through your displayed period end date.
- Existing workspace files, automations, and credentials are kept intact.

### Resuming a subscription

If you decide to keep your subscription before the term ends, select **Resume subscription** from the **Billing** tab to clear the scheduled cancellation and maintain continuous service.

> **Transition to Free tier:** When a cancelled subscription reaches its term
> end date, the workspace automatically transitions to standard Free allowances.
> If stored files exceed Free storage capacity, files remain intact, but new
> file uploads pause until storage is managed.

## What's Next?

- 👉 **[Invoices & Payment Methods →](/manage/billing/invoices-and-payments)**: Update corporate payment cards, download receipts, and manage billing contacts.
- **[Usage Controls & Recovery](/manage/billing/usage-controls-and-recovery)**: Configure automated alerts, safeguards, and recovery workflows.
- **[Permissions & Access](/manage/workspace-settings/permissions-and-access)**: Review team roles and administrative privileges.
