# Members & Invitations

> Invite people to a Glow workspace, change their roles, review join requests, and remove members with a departure review.

Invite teammates, assign workspace roles, and manage access from **Members and invites** in the workspace menu. Workspace details, defaults, timezone and failure emails live separately in [Workspace Settings](https://docs.getglow.ai/manage/workspace-settings/team-management).

**At a glance**

- **Use it to:** Invite people in batches, update Admin, Manager, Member, and Viewer roles, approve join requests, and remove departing members
- **Find it:** Workspace menu → Members and invites, or canvas Share → Invite to canvas
- **Limits:** Up to 20 email addresses per invitation batch · At least 1 Admin must remain
- **Instead:** Workspace Settings (for default roles on new invites, failure alerts, and workspace timezone)

## Workspace Roles

Use [Permissions and Access](https://docs.getglow.ai/manage/workspace-settings/permissions-and-access#account-team-and-workspace-roles) for the full role comparison ( matching the **What each role can do** cards on the **Members** page). Each higher role includes all capabilities of the lower roles. Assigning **Admin** gives workspace billing controls, while **Managers** and **Members** see usage only (`See usage, not billing`); see [Payer accounts and workspace access](https://docs.getglow.ai/manage/billing/overview#payer-accounts-and-workspace-access).

| Role        | Invite members                | Change roles                              | Remove members            | Review join requests | Reassign shared automations                                     |
| :---------- | :---------------------------- | :---------------------------------------- | :------------------------ | :------------------- | :-------------------------------------------------------------- |
| **Admin**   | Any role (up to 20 per batch) | Any role (at least one Admin must remain) | Any other member          | Yes                  | Any Team or Public automation                                   |
| **Manager** | Member or Viewer              | Between Member and Viewer                 | Members and Viewers       | Yes                  | Shared automations owned by Members, Viewers, or former members |
| **Member**  | No                            | No                                        | Leave own membership only | No                   | Own automations only                                            |
| **Viewer**  | No                            | No                                        | Leave own membership only | No                   | No                                                              |

## Managing Members

Open **Members and invites** from the workspace menu (or use **Invite to canvas** inside the canvas **Share** window to invite someone directly to a specific automation). Admins, Managers, and Members see the directory (including each member's role, automation count, and **Joined** date) and pending invitations; Viewers see their own role and a **Leave team** action.

  

**Invite Members**

    
    ### Open Settings

    Open **Members and invites** from the workspace menu (or open **Share** on the canvas) and locate **Invite people**.

    ### Invite

    Enter up to 20 email addresses separated by commas, semicolons, or spaces. Check **Invite as** to confirm the role for the batch; the selector starts on the workspace's saved [default role for new members](https://docs.getglow.ai/manage/workspace-settings/team-management#defaults-for-new-work) when your role can grant it.

    ### Send

    Select **Send invite**. Check the result before retrying, as invitations can save even when email delivery is unconfirmed. Invitees join with **Accept and join** using the invited email address.
    

  

  

**Change Role**

    
    ### Open Settings

    Open **Members and invites** from the workspace menu.

    ### Locate Member

    Find the person in the directory list.

    ### Update Role

    Open the person's role menu and choose an allowed role. Ordinary role changes save immediately, while promotion to Admin asks for confirmation. Glow refuses a change that would leave the workspace without an Admin.
    

  

  

**Remove Member**

    
    ### Locate Member

    Find the member in the directory. To leave the workspace yourself, use **Team settings → General → Leaving and closing → Leave team** (or **Leave team** on the Viewer card). If you are the only Admin, Glow displays _"You are the only admin. Promote someone to Admin before you leave."_ If the last member needs to leave, use [workspace deletion](https://docs.getglow.ai/manage/workspace-settings/team-management#deleting-a-workspace-admin-only).

    ### Remove

    Open the person's three-dot menu, choose **Remove from team**, review the departure dialog, and confirm removal. Review [automation handover and connection safeguards](https://docs.getglow.ai/manage/workspace-settings/team-management#leaving-a-workspace--workflow-handover) to reassign shared automations and replace personal connections.
    

  

> **Review both access paths when a partner leaves.** Removing a direct
> workspace membership does not end an MSP delegation grant. Review **Team
> settings → Governance** separately. See [MSP
> delegation](https://docs.getglow.ai/manage/workspace-settings/permissions-and-access#msp-delegation-is-another-access-path).

## [Join Requests](https://docs.getglow.ai/manage/workspace-settings/members-and-invitations#join-requests-admin-only)

When someone outside your workspace requests access via a shared link, their request appears under **Join requests** in **Members and invites**. Workspace **Admins** and **Managers** can review and answer these requests.

### Review the Request

Check the requester's identity, email address, and when they asked.

### Approve or Deny

Select **Approve** or **Deny**, review the workspace and requester in the confirmation dialog, then confirm. Approval adds Member access to the workspace, not a view-only guest role for one automation. Denial grants no access. Opening a request or following an email link does not decide it.

A request closes without granting new access if the person has already joined or left the workspace since asking. Sending an invitation alone does not make them a member.

### Check the Result

Check the saved decision separately from confirmation-email delivery. **Retry confirmation email** retries the notification, not the membership decision.

**Verify it works**

- **Run:** Invite a teammate from Members → Invite people and check the Pending filter
- **You should see:** The pending invitation row appears immediately with its expiration date and Resend / Revoke actions.

## What's Next?

- [Permissions and Access](https://docs.getglow.ai/manage/workspace-settings/permissions-and-access) for the full role comparison and other access paths.
- [Workspace Settings](https://docs.getglow.ai/manage/workspace-settings/team-management) for defaults, failure emails and leaving or deleting a workspace.
- [Signing In and SSO](https://docs.getglow.ai/manage/workspace-settings/enterprise-sso) for corporate sign-in options.