# Glossary

> Key concepts, terminology, and component definitions used across Glow.

The canonical definitions for terminology, canvas concepts, execution mechanics, and billing models used across Glow.

  
    A
  
  
    B
  
  
    C
  
  
    D
  
  
    E
  
  
    F
  
  
    G
  
  
    H
  
  
    I
  
  
    L
  
  
    M
  
  
    P
  
  
    R
  
  
    S
  
  
    T
  
  
    V
  
  
    W
  

---

## A

  
    Account
    Identity
  
  
    Your personal user profile identified by your email address. Your account
    travels with you across every workspace you belong to. What actions you can
    perform inside a given workspace is determined by your role in that
    workspace, not your account.
  
  
    Learn more in Account & Authentication →
  

  
    Action
    Canvas Steps
  
  
    A type of step that executes an active task: dispatching an email, creating
    or updating records in a CRM, querying a database, or evaluating custom
    code. Actions are the executable operations of a workflow, distinct from
    triggers and flow controls.
  
  
    Learn more in Triggers and Actions →
  

  
    App drawer
    Canvas UI
  
  
    The right-hand configuration panel that opens when you select any step on
    the canvas. The App drawer provides tabs for **Setup** (input fields and
    data mappings), **Executions** (step output history), and **Test & Debug**
    (isolated test runners).
  
  
    Learn more in The Dock & App drawer →
  

---

## B

  
    Billing & Usage
    Workspace Settings
  
  
    The administration hub located at `/app/subscription` where teams monitor
    live meters (Step credits, Glow AI tokens, Retained storage), review
    published pricing calculators, configure budget safeguards, manage payment
    methods, and download PDF invoices.
  
  
    Learn more in Billing & Usage Overview →
  

---

## C

  
    Canvas
    Core Interface
  
  
    The real-time multiplayer visual workspace where workflows are designed,
    wired, tested, and operated. The canvas renders triggers, action steps,
    routing branches, sticky notes, and live collaborator cursors.
  
  
    Learn more in Steps and Connections →
  

  
    Client workspace
    MSP & Governance
  
  
    An isolated tenant workspace belonging to a client organization, managed by
    a consultancy or MSP through an authenticated delegation grant. Workflows,
    credentials, logs, and billing remain strictly segregated from all other
    tenants.
  
  
    Learn more in How Multi-Tenancy Works →
  

  
    Conditions
    Flow Control
  
  
    A flow control step that evaluates structured rules and routes workflow
    execution down matching branches. Each matching rule triggers its own path,
    while an optional ELSE branch executes when no rules match.
  
  
    Learn more in Conditions Step →
  

  
    Connection (app)
    Integrations
  
  
    An authenticated third-party OAuth token or API credential securely stored
    in the workspace. Workflows bind to connections to interact with external
    services on behalf of your team.
  
  
    Learn more in Connecting an App →
  

---

## D

  
    Date
    Data Tools
  
  
    A data transformation step that formats timestamps for human readability,
    computes intervals between dates, adds or subtracts time offsets, or
    extracts components (e.g. month, weekday).
  
  
    Learn more in Date Step →
  

---

## E

  
    Execution
    Engine & Runtime
  
  
    A discrete run of a workflow initiated by a trigger or manual run point.
    Each execution maintains its own isolated context, step logs, input
    payloads, and output states.
  
  
    Learn more in Step-Level Executions →
  

---

## F

  
    Flow
    Flow Control
  
  
    The dock group of built-in logic steps that control execution flow:
    Conditions, Switch, Filter, Repeater, Wait, Human Review, Stop and Error,
    and Do Nothing.
  
  
    Learn more in Choosing a Flow Step →
  

---

## G

  
    Glow AI Tokens
    AI & Billing
  
  
    The consumption unit for hosted AI features in Glow (AI Prompt, AI Agent, AI
    Data Transform, Workflow Assistant). Total billable tokens equal input
    tokens + output tokens + reasoning tokens. AI tokens never convert into Step
    credits and reset monthly.
  
  
    Learn more in Step Credits, Tokens & Storage →
  

  
    Grant
    MSP Governance
  
  
    The formal delegation agreement granted by a client Admin to an external MSP
    or consultancy. Grants specify access tiers (Audit, Standard, Full
    Operational), covered workflows, expiration dates, and audit logging.
  
  
    Learn more in Governance & Impersonation →
  

---

## H

  
    HTTP Mode
    Step Configuration
  
  
    The deterministic configuration mode on a step where you explicitly specify
    input fields, values, and variable mappings, ensuring identical execution on
    every run.
  

  
    HTTP Request
    Developer Tools
  
  
    A built-in action step located under `Tools → Data → Dev tools` that makes
    custom REST API calls (GET, POST, PUT, DELETE, PATCH) to any publicly
    accessible web service.
  
  
    Learn more in HTTP Request →
  

---

## I

  
    Interface
    Templates & Forms
  
  
    The canvas drawer that transforms a backend workflow into an interactive
    standalone form. End-users fill in input fields and submit requests without
    opening or modifying the workflow canvas.
  
  
    Learn more in Form Templates →
  

---

## L

  
    Link / Edge
    Canvas Visuals
  
  
    The directional wire connecting two steps on the canvas. An edge defines
    data dependency and execution order: Step B executes after Step A completes,
    with Step A's outputs available to Step B.
  

  
    Loop
    Batch & Iteration
  
  
    Glow provides two looping mechanisms: **Run for each item** (a setting on a
    single action step to iterate over a list) and **Repeater** (a canvas step
    that repeats a multi-step workflow body).
  
  
    Learn more in Loops & Iteration →
  

---

## M

  
    MCP Mode
    Step Configuration
  
  
    An authoring toggle on steps that lets you describe intended behavior in
    natural language, which an AI model interprets to populate fields. For
    deterministic production runs, use HTTP Mode.
  

  
    Model Context Protocol (MCP)
    Developer & AI
  
  
    An open standard connecting AI coding assistants (Cursor, Claude Desktop,
    Zed) to Glow as an **MCP Server** for workflow discovery and step
    sandboxing. Glow also acts as an **MCP Client** allowing canvas AI Agents to
    call external tool servers.
  
  
    Learn more in Model Context Protocol (MCP) →
  

---

## P

  
    Prepaid Resource Model
    Billing Architecture
  
  
    Glow's resource-based billing model where workspaces configure independent
    monthly allowances for Step credits, Glow AI tokens, and Retained storage in
    advance. When an allowance depletes, operations pause safely without
    surprise fees.
  
  
    Learn more in Billing & Usage Overview →
  

---

## R

  
    Record
    Data Structures
  
  
    A structured key-value data object (such as a customer contact, CRM lead, or
    invoice). Collections of records are passed between steps, mapped into
    fields, or transformed using data helpers.
  

  
    ret
    Variable Syntax
  
  
    The root property key under which connected App action steps and HTTP Request steps store their returned response payload (e.g. `{{ 3.ret.id }}`). Triggers store output at the root without `ret` (e.g. `{{ 1.id }}`).
  
  
    Learn more in Variable Reference Syntax →
  

  
    Retained Storage
    Storage & Billing
  
  
    The persistent cloud storage capacity (measured in Gigabytes) allocated to a
    workspace for stored files, attachments, and generated documents. Storage
    represents continuous standing capacity and never resets monthly.
  
  
    Learn more in Step Credits, Tokens & Storage →
  

  
    Role
    Team & Security
  
  
    The permission tier assigned to a workspace user: **Admin**, **Manager**, or
    **Member**. All three roles can build, edit, and run workflows. Financial
    management and team settings are restricted to Admins.
  
  
    Learn more in Permissions and Access →
  

---

## S

  
    Scheduler
    Triggers
  
  
    A built-in trigger step that automatically initiates workflow runs on a
    recurring schedule (e.g. every weekday at 9:00 AM) using plain-language
    schedules or manual cron expressions.
  
  
    Learn more in Scheduler Trigger →
  

  
    Secret
    Security & Config
  
  
    An encrypted workspace credential (such as an API key, signing secret, or
    password). When referenced in workflows, secret values are automatically
    masked with `[REDACTED]` in execution logs.
  
  
    Learn more in Secrets and Variables →
  

  
    Starting Point
    Canvas Testing
  
  
    The specific trigger or step selected in the canvas dock when performing
    manual test runs on multi-trigger workflows.
  

  
    Step
    Core Concept
  
  
    The fundamental building block on the Glow canvas. Every trigger, action, AI
    model, and flow control element is a Step identified by a permanent step
    number.
  
  
    Learn more in Steps and Connections →
  

  
    Step Credit
    Billing & Execution
  
  
    The execution unit in Glow. Each executed non-AI step consumes 1 Step
    credit. Control steps (Wait, Human Review, Do Nothing) consume 0 credits. If
    a step fails prior to external work, the reservation is released.
  
  
    Learn more in Step Credits, Tokens & Storage →
  

  
    Subflow
    Modular Automations
  
  
    A canvas step that executes another workflow as a modular child routine and
    waits for its return payload before continuing.
  
  
    Learn more in Calling Another Workflow (Subflow) →
  

  
    Summarize
    Data Tools
  
  
    A data step that aggregates arrays into grouped statistical summaries (count, sum, average, min, max) under `{{ N.groups }}`.
  
  
    Learn more in Summarize Step →
  

  
    Switch
    Flow Control
  
  
    A routing step that evaluates ordered cases against an input value and
    executes the first matching route (or a fallback branch).
  
  
    Learn more in Switch Step →
  

---

## T

  
    Team / Workspace
    Collaboration
  
  
    The shared organizational unit in Glow. Workflows, connections, secrets,
    files, and execution logs belong to the workspace rather than individual
    user accounts.
  
  
    Learn more in Setting Up Your Team →
  

  
    Template
    Marketplace
  
  
    A pre-built workflow blueprint from the public Marketplace or your team
    library that can be forked into a canvas to accelerate development.
  
  
    Learn more in Templates and Reuse →
  

  
    Trigger
    Canvas Entry
  
  
    The initial step that starts a workflow run (e.g. inbound Webhook, Scheduler
    timetable, App event, or Chat trigger). Workflows can feature multiple
    triggers.
  
  
    Learn more in Triggers and Actions →
  

---

## V

  
    Variable
    Data & State
  
  
    A named data value referenced across workflow steps using `{{ N.field }}` placeholders. Ephemeral variables exist within a single run, while persistent variables live in workspace settings.
  
  
    Learn more in Secrets and Variables →
  

---

## W

  
    Wait
    Flow Control
  
  
    A flow control step that suspends workflow execution for a defined duration
    (up to 13 days), resuming automatically when the timer elapses.
  
  
    Learn more in Wait (Delay) Step →
  

  
    Webhook
    Triggers & REST
  
  
    A trigger step that exposes an unguessable HTTPS endpoint to ingest
    real-time JSON payloads from external applications, with optional
    cryptographic HMAC signature verification.
  
  
    Learn more in Webhook Trigger →
  

  
    Workflow
    Core Architecture
  
  
    An end-to-end automation graph created on the canvas, composed of one or
    more triggers, action steps, data transformations, and flow controls
    connected in sequence.
  
  
    Learn more in What Is a Workflow? →
  

  
    Workflow data panel
    Canvas Data Picker
  
  
    The interactive data picker opened from the icon beside any step field,
    listing exact outputs produced by earlier steps to insert verified variable
    tags into your configuration.
  
  
    Learn more in Workflow Data →
  

  
    Workspace
    Administration
  
  
    The active organizational tenant context you are currently operating in,
    isolating workflows, connections, variables, files, and billing.
  
  
    Learn more in Administer a Workspace →
  

## What's Next?

- See how these terms fit together in practice in [What Is a Workflow?](/build/core-concepts/what-is-a-workflow).
- Build something using them in [Quickstart: Your First Workflow](/getting-started/tutorials/your-first-workflow).
- Explore system boundaries in [System Limits & Quotas](/reference/system-limits).
