Account & Authentication
Sign in to Glow with an email and password, with Google or GitHub, or through your company’s SSO. This page covers creating an account, signing in, resetting a password, and what your profile controls.
Go straight to: create an account · sign in · reset a password · set up your profile · understand teams and workspaces
Trying Glow before you sign up
You can watch Glow build a workflow without an account. Describe what you want on getglow.ai . You land on a canvas where the Workflow Assistant assembles it in front of you, step by step.
The canvas is read-only. You are watching a workflow being built, not editing one. Signing up keeps it: the workflow moves into your new workspace and you carry on from there.
An unclaimed workflow does not wait indefinitely. Sign up in the same session to keep what was built; leave it a day and it is cleared. You can describe it again any time, but the workflow the assistant built is gone.
Creating your account
The signup process takes about two minutes and requires only an email address.
Create your account
Go to app.getglow.ai and click Create account on the sign-in screen.
Enter credentials
Enter your email address and create a password. You can also sign up with Google or GitHub. Creating an account means you agree to the Terms of Service, Privacy Policy and Data Processing Policy, linked below the Sign up button.
Verify your email
Glow verifies your email with a one-time code. Check your inbox for a message from Glow and enter the code on the screen that follows.
Name your workspace
Set Up Your Workspace asks for a Team or Workspace Name and how many people are in your team: Only Me, 2–50, 51–250, 250–1k, 1k–5k or 5k+. This creates the team your work belongs to, so pick the name your colleagues would recognise. You can create more teams later, and rename this one whenever you like.
Say how you work
Choose your role offers three cards, and your answer shapes the workspace we prepare for you:
| For | |
|---|---|
| Individual / Team | Automations for yourself or for your own company. |
| Consultant | Automations you build and deliver for clients. |
| MSP | A practice that builds and manages automations across many clients. |
Pick the one that describes your practice rather than the middle option: it is recorded against your account, and it is what your account team works from when they set up client workspaces with you. See Working With Clients.
Select Get Started and you land in your new workspace.
Signing in
You can log in to your account at app.getglow.ai/login .
The sign-in and sign-up screens run a quick automatic security check. The Google and GitHub buttons activate once it finishes, usually within a second or two.
Signing in through your company
Where your company signs in through its own identity provider, your account team sets that up with you and tells everyone how to sign in. See Signing In and SSO.
Two-Factor Authentication (2FA)
If you have 2FA enabled, Glow prompts you for the 6-digit code from your authenticator app right after you submit your password. Turn it on under Personal Settings.
Password reset
If you forget your password, you can reset it without contacting support.
Request reset
On the login screen, click Forgot password? (or navigate directly to /password).
Submit email
Enter the email address associated with your Glow account. If the account exists, Glow sends a password reset link to your inbox.
Create new password
Click the link in your email, enter your new password twice, and save. Then click Go back to Login and sign in with the new password.
Note for SSO Users: If you log in via Google, GitHub, or a corporate Identity Provider (SSO), you cannot reset your password through Glow. You must manage your credentials directly with your provider.
Signing out
To sign out, click your name in the top right and choose Sign out.
If you signed in through your company’s SSO, signing out of Glow signs you out of that session too. Signing back in means going through your provider again.
Setting up your profile
After you sign in, click your avatar in the top right and open User settings to set the name and photo your teammates see.
| Field | Description |
|---|---|
| Display Name | The name shown to teammates and in workflow history |
| Avatar | Upload a profile photo or image |
| Social Links | Links to your personal website, GitHub, LinkedIn, YouTube, X, Facebook and Instagram |
Fill in at least your display name so teammates can identify you in shared workspaces.
Your account, your team, your workspace
Three words that sound alike and mean different things. Getting them straight now saves confusion later.
| Term | What it is |
|---|---|
| Account | You. One email, one sign-in, one profile. It follows you across every team you belong to. |
| Team | The group your work belongs to. Workflows, connected accounts and secrets live here, not on your account, so a colleague can pick up your work. |
| Workspace | The team you are looking at right now. Switch between them from your workspace name at the top of the sidebar. |
You can belong to several teams at once. Anything you build in one is invisible from the others, which is what makes a separate workspace per client work for consultants and MSPs.
What you can do in a team depends on your role
You are the Admin of any team you create yourself. When somebody invites you, they choose your role:
| Role | Workflows | Can invite | Team settings and billing |
|---|---|---|---|
| Admin | Full | Anyone, at any role | Yes |
| Manager | Full | Managers and Members | Change roles only |
| Member | Full | Members | No |
Every role, Members included, can create, edit and run workflows. What changes is who may invite people, change roles and see billing. Team Management has the full grid.
How long you stay signed in
A sign-in lasts across browser restarts, so you rarely have to sign in twice on the same machine. Glow refreshes the session quietly in the background while you work. Signing out ends it deliberately, and where your company uses SSO, it ends the session at your provider too.
What’s Next?
- Set up your team to invite colleagues and choose their roles.
- Build your first workflow if you are working alone.