App Directory
Explore the apps and connection methods available for an MSP technology stack, grouped by the work they support.
Click Explore Actions ↗ on a card to check the triggers, actions, and fields currently available for that tool. For the complete, current app catalogue, use the Glow Integrations Directory .
Out-of-the-Box OAuth Integrations
17 OAuth AppsPre-built OAuth connectors in the App Drawer with visual Triggers & Actions – click Explore Actions to see turnkey actions in Glow.
Automate service board ticket dispatch, sync company configuration items, and adjust agreement line items via Manage REST API.
Query client contract allocations, update service queues, and append internal technician notes to tickets.
Enterprise ITIL incident workflows, service catalog request fulfillment, and change management approvals.
Manage SLA-driven customer support queues, transition ticket states, and route incidents automatically.
Sync shared mailbox tickets, trigger customer satisfaction surveys, and automate ticket tagging.
Provision user accounts, assign Business Premium SKUs, manage security groups, and revoke active sessions on termination.
Create directory accounts, manage distribution groups, suspend users, and delegate mailbox access.
Automate user lifecycle states (Active, Suspended, Deprovisioned), manage SSO app bindings, and trigger MFA resets.
Ingest real-time alerts, fetch hardware and asset specs, update devices, and manage support tickets.
Process behavioral and malware detections, isolate compromised workstations, and notify the security team.
Generate monthly client invoices, sync expense line items, and reconcile payment statuses.
Handle automated retainer billing, manage dunning flows, and capture invoice payment webhooks.
Track client Master Services Agreement (MSA) signatures and trigger automated onboarding upon completion.
Post Adaptive Cards with interactive buttons (Approve / Reject / Claim Ticket) directly into technician channels.
Send structured alerts, create dedicated incident triage channels, and post workflow run summaries.
Trigger after-hours on-call technician rotations based on client SLA tier and alert severity.
Dispatch emergency SMS alerts for critical P1 outages and send one-time credential links to hiring managers.
Custom REST API & Webhook Integrations
14 ToolsSpecialized MSP endpoints, on-premise servers, and alert feeds connected via HTTP Request action steps or inbound Webhooks.
Sync service tickets, update client configuration items (CIs), modify recurring agreement additions, and log technician time entries.
Sync directory users, update LDAP/RADIUS memberships, and manage device access bindings via REST API.
Grant vault access based on department, audit shared client credentials, and revoke departed employee access.
Query endpoint inventory, audit patch compliance metrics, and acknowledge monitoring component alerts.
Trigger automated maintenance scripts and sync computer assets to PSA configuration records.
Capture Apple device enrollment events, issue remote wipe commands, and audit macOS security compliance.
Create and update Flexible Assets, log password rotation timestamps, and sync contact information automatically.
Manage documentation layouts, sync company asset cards, and link configuration items to client portals.
Track hardware warranty expirations, OS lifecycle status, and generate client QBR reports.
Capture configuration history, detect unauthorized cloud changes, and trigger inspection alerts.
Ingest threat detection webhooks, fetch incident forensic metadata, and trigger network isolation via API.
Receive assisted remediation incident reports and auto-generate priority PSA tickets with remediation steps.
Audit MFA lockout events, track bypass code issuance, and sync enrolled user directories.
Query active client subscription quantities and sync seat counts directly with PSA recurring contract line items.
Connecting Custom, On-Premise, and Niche Tools
For internal scripts, proprietary client databases, or tools without a pre-built connector:
- Use the HTTP Request step with instant cURL command import.
- Store sensitive tenant credentials in workspace Secrets for strict per-client isolation.
- Ingest live alert streams using the Webhook Trigger with cryptographic HMAC SHA-256 signature verification.
What’s Next?
👉 Automation Blueprints → — turn these connection methods into example client workflows.
Sideways from here: Supported Integrations explains when to use an app connection, HTTP Request, or webhook.