Workspace Settings

Configure your workspace’s name, default visibility, timezone, and failure emails in Team settings. Open Team settings from the workspace menu; use Members & Invitations to invite people or change their roles.

At a glanceVerified in app · Oct 30, 2026

Use it to: Create a workspace, set default member roles and automation visibility, configure failure email recipients, export the audit trail, or leave and delete a team
Find it: Workspace menu → Team settings (/app/[team]/settings)
Limits: Up to 3 failure-email recipients · At least 1 Admin must remain in an active workspace
Instead: Members & Invitations (to invite teammates, change roles, or review join requests)

A team groups a workspace’s automations, connections, secrets, files and members. Use separate workspaces for automations that should not share credentials, such as HR and engineering or different clients. Review Permissions and Access for how membership, automation visibility and partner delegation work together.

Creating a Team

Free includes one owned workspace. If you already own a workspace, you need qualifying paid prepaid coverage before creating another. Arrange funding for the new workspace separately; see workspace eligibility.

From the top-left workspace menu, select + Team beside Your teams.

Provide details

Enter a workspace name and team size. Continue to How will you use Glow? and select the uses that apply. For client work, also choose consultant or MSP business.

Create

Select Create team. Glow makes the new workspace active and opens Team settings. You are its first Admin. Review the defaults below, then invite your colleagues from Members and invites.

Role-Based Access Control

Only Admins can change workspace identity, defaults and timezone, manage failure-email recipients, or delete the workspace. Admins, Managers, and Members can view Usage and Pricing in Billing & Usage. Workspace billing controls are Admin-only and remain separate from a sponsor’s payer authority; see Payer accounts and workspace access. Viewers do not have access to Billing and usage. Their automation access covers permitted metadata, not configuration or execution payloads.

Team Settings Sections

Open Team settings from the workspace menu (/app/[team]/settings, or jump directly to a section with ?section=general, ?section=governance, ?section=notifications, or ?section=mcp; personal account settings use ?tab=mcp). To rename the team or change its logo, an Admin selects the pencil or logo at the top of Team settings.

Section	What it controls	Who can edit
General	Team details (including Timezone), Defaults for new work, and Leaving and closing.	Admins edit defaults and delete the workspace; eligible members can leave.
Governance	Delegated MSP management grants and controls (If a Partner Manages Your Workspace).	Admins view and manage grants; Members can read the explanatory tab.
Notifications	Automation failure-email recipients, test emails, and delivery history.	Admins only.
MCP	Shared MCP usage, daily limits, and the pause switch (MCP Administration).	Admins save workspace safeguards; Admins, Managers, and Members manage personal tokens.

Defaults for new work

Under General → Defaults for new work, an Admin can set Role for new members and New automations are visible to (Team, Private, or Public). See Automation Visibility and Sharing before choosing Public. Selections save immediately and apply only to future invitations and newly created automations.

Failure emails

Under Team settings → Notifications → Failure emails (/app/[team]/settings?section=notifications), an Admin can turn on Send an email when an automation fails (“One email per failure, grouped when the same automation fails repeatedly within an hour”) and select up to 3 verified team members as recipients. Click Save to apply.

Personal mute: Each recipient can mute or unmute failure emails for themselves in Personal Settings (Your account → Preferences → Failure emails). Re-selecting a muted recipient does not override their personal mute.
Testing & Delivery history: Click Send a test email to verify delivery, and inspect Delivery history (When, Email, To, Outcome) to see the recent emails the workspace tried to send and the reason if any were grouped or not delivered.

Audit trail and CSV export

Under Team settings → Governance → Audit trail (/app/[team]/settings?section=governance), workspace Admins can review all governance, membership, automation, connection, secret-reveal/rotation, and Data Store events, or click Export audit trail to download the complete history as a UTF-8 CSV file (<team-slug>-audit-trail-<YYYY-MM-DD>.csv). See Audit trail and CSV export.

Managing members

Open Members and invites from the workspace menu to manage people and roles. Follow Members & Invitations to invite members, change a member’s role, remove a member, or review join requests.

Leaving a Workspace & Automation Handover

To leave, open Team settings → General → Leaving and closing and select Leave team (Viewers can also use Leave team from Members and invites). Another active Admin must remain (“You are the only admin. Promote someone to Admin before you leave.”); last-member departure requires workspace deletion.

Access revocation: Direct membership ends immediately without waiting for handover. Review any separate MSP delegation grant.
Automation handover: The departing member can transfer their automations. An Admin can transfer any shared (Team or Public) automation, and a Manager can reassign shared automations owned by Members, Viewers, or former members.
Connection security: Personal connections never transfer with automation ownership. An active teammate must connect an authorized account and update affected Steps before running them again.

Workspace Timezone

Under Team settings → General → Team details, an Admin can select a Workspace default timezone (or Not set). Selection saves immediately and applies to new Steps with an unset timezone, while existing Steps keep their saved execution timezones. When unset, new Steps fall back to the creator’s timezone in Personal Settings and then UTC.

Deleting a Workspace (Admin Only)

Open Team settings → General → Leaving and closing → Delete team as an Admin using your own login (unavailable during impersonation).

Review the impact

Check the listed members, automations, files, subscriptions, and any payer or sponsorship blockers. Request a fresh review if the impact changes or expires.

Confirm identity and intent

Type the exact workspace name and acknowledge that deletion is irreversible. Verify with your Glow password and authenticator code (or your sign-in provider), then select Delete workspace.

Check deletion status

Acceptance revokes workspace access immediately while cleanup and workspace-specific subscription cancellation finish. Use Check status if the response is interrupted.

Deletion cancels only the workspace-specific subscriptions shown in the review, not a shared payer’s other subscriptions. Accrued charges, invoices, and external actions already sent are not undone. For contractual deletion requirements, follow the Security & Compliance review.

Verify it works

Run: Open Team settings → General and update Defaults for new work or Failure emails
You should see: New automations inherit the selected default visibility, and unhandled live failures send grouped email alerts.

What’s Next?

Members & Invitations to invite teammates and manage their membership.
Permissions and Access for workspace roles, automation visibility and partner access.
Secrets and Variables for shared workspace values.